Employees

Your employer knows that you and your coworkers are their most valued asset. They want to remove the barriers that get in your way at work each day, to help you have the impact you want with less frustration and higher satisfaction.

For this reason, your employer has put in place an ESP—an Employer Scaling Program. The ESP provides you with direct on-demand access to virtual assistants (VAs) and virtual consultants (VCs)—by phone, email or text. Assistants and consultants have normally only been available to help C-Suite executives, but they are now available to you with shared, on-demand access to their own VAs and VCs conveniently by phone, email & text. What a refreshing change to the old mantra of “do more with less’!

If you’re a people manager, the ESP is a great way to support your hard working team with additional helpful resources—but don’t forget to use it yourself!

What Can the ESP Help With?

A simple phone call, email or text from any employee will provide assistance with the following types of tasks. These are just examples. Employees are always in control of where and when they need help.

Virtual Assistant Tasks

·        Help project managing initiatives.

·        Helping create PowerPoint presentations.

·        Assistance with Excel documents.

·        Scheduling appointments and sending out meeting invitations.

·        Administrative and clerical.

·        Making phone calls

·        Making travel arrangements.

·        Managing email accounts.

·        Data entry.

·        Research and gathering information, evaluate the accuracy of data and delete outdated or irrelevant information.

·        Online file storage

·        Customer service support

·        Follow-up reminding people about deadlines and events

·        Managing a budget, tracking expenses, creating statements and verifying payroll information.

·        Following up on requests.

·        Help drafting important emails.

·        Handling networking ‘keeping in touch’ emails, social posts/messages etc.

·        Assistance on important presentations.

·        Sending emails, booking meetings etc.

·        Filling out documents.

·        Helping to lay out a document etc.

·        Attending meetings (virtually) to take notes.

·        Non-technical ‘IT Support’, such as how to do something in software.

Virtual Consultant Insights

·        Insight on subject area best practices without expensive consulting projects.

·        Sounding board on strategic ideas.

·        Advice on situations with coworkers, supervisors etc. without fear of internal politics.

·        Help with analysis and decision making.

LOB Specialized Skills (optional)

This package can be added within the ESP program to provide more specialized skills typically used by lines of business (LOBs). Examples include:

·        Marketing (ex. graphic design, blog writing, social media posts, SEO).

·        Finance (accounts receivable, accounts payable, bookkeeping, order processing)

·        Sales (CRM support, distributing information)